Terms of service

Last updated October 30, 2026

The service

Monthframe provides software to plan, forecast and report on a business’s finances, including connections to accounting and payroll systems. These terms apply to everyone who uses it; your organisation’s order form, if any, adds to them.

Your account

Keep your sign-in details private and use two-factor sign-in where you can. You are responsible for what happens under your account and for the people you invite and the access you give them.

Your data

Your data stays yours. You give us permission to process it only to provide and support the service. You confirm you have the right to connect the ledgers and payroll systems you connect and to share the data you upload.

Acceptable use

Don’t try to get at data you aren’t permitted to see, disrupt the service, probe it for weaknesses without our written permission, or use it to break the law.

Connected systems

Connections to QuickBooks, Xero, NetSuite and others are subject to those providers’ own terms. You can disconnect at any time from Connections, which revokes our access.

Numbers and advice

Monthframe calculates from the data and assumptions you provide. It is a tool, not accounting, tax, legal or investment advice; review important figures before relying on them.

Availability

We work to keep the service available and back it up daily with point-in-time recovery. Planned maintenance is announced in advance where possible.

Fees, term and ending

Fees and term are in your order form. Either side can end the agreement as it describes. After it ends you can export your data for 30 days, after which we delete it as described in the privacy policy.

Liability

To the extent the law allows, our total liability is limited to the fees you paid in the 12 months before the claim, and neither side is liable for indirect or consequential losses.

Changes

We will tell you about material changes to these terms at least 30 days before they apply.

Contact

legal@ (company domain to be confirmed).